OPERATIONAL OVERVIEW

1. DOES THIS COST THE HOTLE ANYTHING?  NO 

• NO CAPITAL INVESTMENT 
• NO LEASE PAYMENT
• NO STAFFING
• NO OPERATING EXPENCE

The program is deployed, operated, insured and maintained entirely by  Hotel E Bike. The hotel participates through a revenue share model and a premiere place to keep the bikes. 

RESULT: ALL REVENUE RECEIVED BY THE HOTEL IS INCREMENTAL NOI.

2. DOES THIS INVOLVE HOTEL STAFF IN ANY WAY? NO. 

AT NO POINT DOES:

• FRONT DESK 
• CONCIERG
• BELL STAFF
• ENGINERING
• OPERATIONS

Participate in the rental, check out, check in, or guest support process. Guests self activate through a digital system. all guest interaction and support is handled by Hotel E- Bike.

RESULT: FRICTIONLESS OPERATION FOR THE HOTEL

3. WHAT ABOUT LIABILITY IF SOMETHING HAPPENS?

 All guest liability is contractually and operationally assumed by Hotel  E- Bike, not the property. 

• The program carries it own commercial liability insurance.
• Guests agree to operator terms and waivers.
• Claims, incidents and damage are handled directly by Hotel E -Bike.
• The hotel is named as additional insured where applicable. 

RESULT: NO INCREASE TO THE HOTEL'S RISK PROFILE.

4. WHO IS RESPONSIBLE FOR BIKE DAMAGE ,THEFT OR MAINTENACE?

• Hotel E- Bike oversees the Fleet Ownership, Maintenance, Repairs , and Theft Management, everything is handled off the hotel's balance sheet. 

RESULT:  THE HOTEL DOES NOT OWN OR SERVICE INVENTORY.

5. WHAT HAPPENS IF A GUEST HAS A PROBLEM DURING A RIDE?

• Hotel E Bike provides guest support, incident response, damage handling and ride troubleshooting. Hotel staff are not expected to intervene or assist.

RESULT: THE SYSTEM OPERATES INDEPENDENTLY OF DAILY GUEST SERVICES.

6. WILL THIS INTERFERE WITH EXISTING VENDORS OR AMENITIES? NO

• No retail built-out
• No F&B displacement 
• No spa, tour, or concierge overlap.

RESULT: THIS PROGRAM FUNCTIONS AS TRANSPORTATION INFRASTRUCTURE, NOT A COMPETING AMENITY.

7. HOW DOES THIS COMPARE TO OTHER EXTRA REVENUE OPTIONS? 

• Unlike retail, F&B or a tour desks this program requires: No payroll. No inventory ownership. No square footage build out. No management oversight. 

RESULT: REVENUE FLOW DIRECTLY TO NOI WITHOUT OFFSETTING EXPENSE.

8. WHY IS THIS CONSIDERED "INSURED NOI"

• Because the revenue is generated with no added expenses.  Labor is not required and no liability is retained.

RESULT: THE HOTEL' S REVENUE SHARE FUNCTIONS AS PROCTECTED INCREMENTAL NOI.

9. WHAT IS THE HOTEL ACTUALLY AGREEING TO?

• The hotel agrees to allowing on -premises placement of E-bikes . A High visibility placement is required to support guest adoption and revenue performance.  Typical placement locations include near or at the main guest arrival area, valet zone or central outdoor guest corridor.
• Participate in a defined revenue share program.

RESULT: THAT'S IT, ALL OTHER RESPONSIBILITIES REMAIN WITH HOTEL E-BIKE.

This program adds a premium guest experience while producing incremental NOI. Without capital investment, staffing, operational burden or liability exposure to the property.